Privacy Policy
Privacy Policy, Payment, Delivery, and Return Terms and Conditions
Privacy Policy
At Auto Frills , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information, such as your name, email address, shipping address, and payment details, to process orders and provide customer support.
2. How We Use Your Information
We use your personal information to process orders, provide customer service, and send updates. We may also use your email for marketing purposes but provide OPT-out options.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share it with service providers who assist in delivering our services.
4. Cookies
We use cookies to enhance your browsing experience. You can manage cookies through your browser settings.
5. Security
We employ industry-standard security measures to protect your data. While we take reasonable precautions, no online data transmission is entirely secure.
6. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
7. Consent
By using our website, you consent to our Privacy Policy.
8. Changes to Privacy Policy
We may update this Privacy Policy. Check this page for the latest information.
9. Contact Us
For questions or concerns about our Privacy Policy, please contact us at info@autofrills.com.pk
Payment Terms and Conditions
1. Payment Methods
We accept various payment methods, including credit and debit cards, as well as other secure online payment options. Payment details are encrypted for your security.
2. Payment Authorization
By providing payment information, you authorize us to charge the specified amount for the products or services you purchase. You are responsible for ensuring sufficient funds are available.
3. Pricing
All prices are listed in the currency indicated on the website and include applicable taxes. We reserve the right to adjust prices at our discretion.
Delivery Terms and Conditions
1. Shipping
We aim to deliver your order in a timely manner. Shipping costs and estimated delivery times are displayed during the checkout process.
2. Order Processing
Orders are typically processed within 1 to 3 business days. Delays may occur during high-demand periods.
3. Shipping Providers
We work with reputable shipping providers to ensure reliable delivery. However, we are not responsible for delays or issues caused by the shipping provider.
4. Shipping Addresses
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.
5. Tracking
You will receive tracking information once your order is shipped. Use this information to monitor your shipment’s progress.
6. Delivery Issues
If you encounter delivery issues, please contact our customer support. We will assist in resolving the problem promptly.
Your privacy, financial security, order delivery experience, and returns are essential to us, and we appreciate your trust in Auto Frills .
Refund and Return Policy
1. Returns
We want you to be satisfied with your purchase. If you’re not completely happy with your order, you may return it within 48 hours of receiving it.
2. Eligibility
To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
3. Return Process
To initiate a return, please contact our customer support. We will provide you with return instructions and a return authorization.
4. Refunds
Once we receive and inspect the returned item, we will process your refund. Please allow 7 working days for the refund to appear in your account.
5. Return Shipping
Return shipping costs are the responsibility of the customer, except in cases of damaged or incorrect items.
6. Exchange
If you wish to exchange an item, please contact our customer support for assistance.
7. Non-Returnable Items
Some items are non-returnable for hygiene or safety reasons. These items will be clearly marked on the product page.